Frequently Asked Questions

Click on the top right “Log-in” icon and register your account if you are a new user

The most practical benefit will be its easy for you to track the status of your orders, your order history and you will be receiving notifications on exclusive member offers, updates on new launches and more exciting news. Future benefits will be you can redeem the reward points.

You will receive a confirmation email to the registered Email address once you have placed the order in our website. You can also check the order status in “MY ACCOUNT” section if you are a registered member. If you have not received this e-mail, kindly e-mail us your order number to

Once an order is dispatched, it cannot be cancelled. But if the order is not dispatched from our warehouse, we can assist you. Please write us to for further assistance.

All domestic orders are processed between 1-5 business days. You can expect the order to be delivered within 3-5 business days. For remote locations which are difficult to access, the order may take between 5-7 business days.